Glossary

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A first-party logistics provider, also known as 1PL, is an entity, either a company or an individual, that requires the transportation of cargo, freight, goods, or products from one location to another. First-party logistics, by definition, involves oly two parties i.e sellers or manufacturer that ships the goods and the retailer or consumer that recieves the goods.

Related Glossaries

Special zones

Special zones refers to a zone defined by a courier compay based on some specific traits like location, geography etc. Special zones usually have higher shipping rates and require special efforts for successful delivery. For example: Delivering goods in Jammu & Kashmir may need special vehicles because of limited connectivity.

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RTO Detection

RTO Detection is a feature which once incorporated, proactively checks the address of the customer and provides indication based on the previous data. It gives information to the merchant if previously placed orders have been RTOd or if the courier partner is inefficient in delivering the orders

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NDD

A shipping option that guarantees delivery on the following day.

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COD Remittance

COD remittance refers to the regular payment of COD amount collected from customers at the time of delivery back to the end seller. As an industry practice, the COD collected by delivery executives at the time of door step deliveries is transferred back to the seller at pre-defined frequencies agreed by both the seller and the courier partner. This transfer of funds is known as COD remittance

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