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Glossary

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The delivery date or time has been changed or postponed to a different day or time.

Related Glossaries

Re order

This action involves a customer placing a new order for the same or similar products or services they've previously purchased. Customers may reorder items they like, need again, or want to stock up on.

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Multi peice Shipment

A multi piece or multi-package shipment is a single shipment having multiple boxes sent to be delivered to a single address under one AWB number. Merchants use this type of packaging for cost optimization, since shipping small packages as one single shipment is more economical. All the small packages are clubbed together under one shipment with a master label.

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NDR

NDR meaning Non-Delivery Report is a notification created by the courier partner on shipments that cannot be successfully delivered due to any reason in the specific time frame. It briefly shows eCommerce sellers the orders which cannot be delivered and the reason for the failed delivery. Typically any courier company makes three attempts to deliver the order before marking it to RTO, meaning Return to Origin. So it is important to take the necessary steps in a specific time frame to ensure successful delivery.

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OMS

OMS stands for Order management system and allows eCommerce sellers to execute order fulfillment seamlessly. OMS helps in managing, inventory, picking, packing, shipping, etc making sure the whole process of order fulfillment is streamlined. OMS also gives deep performance analytics, for example - Avergae pickup time, best-performing carriers, etc allowing sellers to take informed decisions.

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