Glossary

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Order cancellation occurs when a customer or the e-commerce business decides to cancel an order before it is shipped or fulfilled. This can happen for various reasons, such as changes in the customer's decision or insufficient stock.

Related Glossaries

Mid mile logistics

Mid-mile delivery, also referred to as second mile delivery, involves transporting goods from a warehouse or distribution center to a fulfillment facility. In essence, this process entails moving products from a storage facility to a location where they can be briefly held and then dispatched to customers. The mid-mile process typically involves two primary entities: storage facilities and fulfillment centers.

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Order Placed

This refers to the stage in the e-commerce process when a customer has successfully selected products or services, provided payment information, and confirmed their purchase. The order is placed, and the e-commerce platform generates an order confirmation for the customer.

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Logistics

Logistics is the process of planning, coordinating, and executing the movement of goods from one point to another. The term "logistics" is sometimes used to refer to the entire field of business that deals with the movement of goods for storage, transport, distribution, and other purposes.

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PAN card

The Permanent Account Number, or PAN, is a method of identifying taxpayers in the country. The PAN card is a unique alphanumeric identification number, consisting of 10 digits that are assigned to Indian citizens, particularly those who are required to pay taxes.

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