Glossary

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Related Glossaries

Express Shipping

Express or expedited shipping is a mode of eCommerce shipping that is faster than standard shipping. Although there is no specific timeframe to define expedited shipping as it depends on the location and the carrier. It is used for priority shipping by the customers and comes with some extra fees and can be same day, next day or two day delivery.

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NDR

NDR meaning Non-Delivery Report is a notification created by the courier partner on shipments that cannot be successfully delivered due to any reason in the specific time frame. It briefly shows eCommerce sellers the orders which cannot be delivered and the reason for the failed delivery. Typically any courier company makes three attempts to deliver the order before marking it to RTO, meaning Return to Origin. So it is important to take the necessary steps in a specific time frame to ensure successful delivery.

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Payment failure

Payment failure in e-commerce refers to a situation where a customer's attempt to make a payment for a product or service on an online store is unsuccessful or declined. Payment failures can occur for various reasons, and they are a common challenge that e-commerce businesses need to address to ensure a smooth and successful transaction process.

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Surface Shipping

Surface shipping is a logistics service where goods are shipped through land. It is comparitively cheaper but slower than air shipping. It is mostly preffered for large and heavy deliveries.

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