Glossary

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The RTO shipment is currently in transit back to its origin.

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RTO delivered

The Return to Origin (RTO) shipment has been successfully delivered back to the sender.

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A second-party logistics provider, commonly known as 2PL, is a carrier that owns and operates the mode of transportation for goods. This can include shipping lines that run ships, airlines that operate planes, or hauling companies that use vehicles. 2PLs are sometimes referred to as forwarders. For example, an airline company may also offer freight services to transport goods from the sender to the recipient.

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Weight Discrepancy

Whenever there is a difference between the weight of a shipment provided by the seller and measured by the courier company, a case of weight discrepancy arises which is often called a weight dispute. Change in the weight of a shipment can lead to high shipping costs subsequently increasing the price of the whole order that has to be shipped. One of the ways to avoid weight disputes is to calculate the volumetric weight (product of length, breadth, and height by 5000) after the packaging of the item is done to know the exact weight. Connecting with a shipping partner, a logistics aggregator can help you ease off and make the weight disputes issues hassle-free giving you time to focus on your business.

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